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Testimonials

What clients say, and what they lost

Every quote is published with the original loss beside the recovery. A percentage on its own invites you to assume the rest came back too, and it usually didn't. Every quote is also published anonymously — why is the first thing below.

Before you read these

Our clients are anonymous, and that is not a stylistic choice

We would rather name the people who trusted us with their cases. We can't. Where our clients live, the fact that someone has been the victim of a financial crime is personal data carrying a higher standard of protection than an ordinary name and address, and publishing it needs consent that is genuinely free. Consent given to the firm holding your case file, by someone who has already lost money and is depending on that firm, is not free in the sense the law means. So we do not ask for it.

The names below are first names only, and the city beside each one is the city the client chose to be published rather than necessarily the one they live in. The photograph is a single studio portrait, not a picture of any of them.

The substance is untouched. The amounts, the fraud types, the timelines and the quotes are as they were given to us, edited only for length and clarity. Anonymity is what protects the client; it is not a licence to soften a case.

Satisfaction

Scored by the people who went through it

Collected by an independent survey sent after a case closes, including to clients whose cases recovered nothing. That inclusion is why the numbers are not higher.

4.8 / 5Client satisfaction

Across 1,240 post-case surveys

94%Would recommend

To someone in the same situation

4.9 / 5Communication

Our highest-scoring category

92%Expectations set honestly

Said they knew what to expect before committing

Our worst score

4.2 / 5

Recovery timelines

Recovery timelines are our lowest-scoring category. It is the honest answer: these cases take longer than anyone wants, and we would rather report that than round it up.

Recorded

Three clients, in their own words

Recorded after their cases closed, with no script and no questions supplied in advance. None of the three is pictured, and none is named — the same anonymity that applies to every quote on this page applies to the recordings.

Client not pictured
“After losing $45,000 in a fake investment scheme, Block Pulse Global helped me recover 85% of my funds within a month. Their team was professional and kept me informed throughout the process. I'd written the money off. I genuinely had.”
John, New York85% recovered
Client not pictured
“Other recovery services told me my case was hopeless, but Block Pulse Global's forensic experts traced my cryptocurrency and successfully recovered it. I'm forever grateful.”
Sarah, London91% recovered
Client not pictured
“Their expertise in international financial systems is unmatched. They navigated complex legal jurisdictions to recover my funds from an overseas scam.”
Michael, Sydney
Written

The rest of what we were told

“We discovered the transfer four hours after it went out. They had a recall request with both banks the same day. The money was back in nine days.”
PriyaToronto
Business email compromise$180,000100% recovered
“I sent money to someone for eighteen months. I stopped telling people about it because of how it sounded. They never once made me feel foolish for it.”
Anne-MarieMelbourne
Romance scam$75,00070% recovered
“What I valued most was being told early that part of my loss was not recoverable. Nobody else had been straight with me about that.”
DavidChicago
Investment scheme62% recovered
“Someone opened three credit accounts in my name. They got them closed and got my file corrected. The credit side mattered to me more than the money.”
RuthManchester
Identity theft
“Weekly updates, every week, whether there was news or not. After two years of not knowing where things stood, that was worth as much as the recovery.”
TomásMadrid
Cryptocurrency fraud78% recovered
Everything

All eight, in one place

Combined here so the set can be read as a whole rather than sampled.

“After losing $45,000 in a fake investment scheme, Block Pulse Global helped me recover 85% of my funds within a month. Their team was professional and kept me informed throughout the process. I'd written the money off. I genuinely had.”
JohnNew York
Investment scheme$45,00085% recovered
“Other recovery services told me my case was hopeless, but Block Pulse Global's forensic experts traced my cryptocurrency and successfully recovered it. I'm forever grateful.”
SarahLondon
Cryptocurrency phishing91% recovered
“Their expertise in international financial systems is unmatched. They navigated complex legal jurisdictions to recover my funds from an overseas scam.”
MichaelSydney
Cross-border investment fraud
“We discovered the transfer four hours after it went out. They had a recall request with both banks the same day. The money was back in nine days.”
PriyaToronto
Business email compromise$180,000100% recovered
“I sent money to someone for eighteen months. I stopped telling people about it because of how it sounded. They never once made me feel foolish for it.”
Anne-MarieMelbourne
Romance scam$75,00070% recovered
“What I valued most was being told early that part of my loss was not recoverable. Nobody else had been straight with me about that.”
DavidChicago
Investment scheme62% recovered
“Someone opened three credit accounts in my name. They got them closed and got my file corrected. The credit side mattered to me more than the money.”
RuthManchester
Identity theft
“Weekly updates, every week, whether there was news or not. After two years of not knowing where things stood, that was worth as much as the recovery.”
TomásMadrid
Cryptocurrency fraud78% recovered
Methodology

How these were collected

Stated plainly, because the source of a testimonial matters as much as its content.

What we do
  • A survey is sent to every client whose case closes, whether or not they recovered anything.
  • Responses are collected by a third party, not by the case lead who worked the file.
  • No client is paid, discounted, or otherwise incentivised for a testimonial.
  • Quotes are edited only for length and clarity. Nothing is added.
  • Clients are identified by first name only, and the city shown is the one they chose rather than necessarily the one they live in.
  • The portrait beside each quote is one shared picture, not a photograph of the client. No client appears on this page.

Testimonials describe individual outcomes. They are not a prediction of what your case will recover, and we do not present them as one. See how we define a successful recovery.

Next

Every one of these began with a free assessment

Thirty minutes, then a written answer on whether recovery is realistic — including if the answer is no.