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Fraud type 04 / 08

Identity Theft

Your identity used to open accounts, obtain credit, or authorise transactions you never made.

Recognition

Warning signs

These are the patterns we see most often in accepted cases. Recognising one is not proof — but it is a reason to stop and check before sending anything further.

  • Accounts or credit lines you do not recognise on your credit report
  • Mail that stops arriving, or redirects you did not request
  • Unexpected denials of credit or utility applications
  • Debt collection contact for accounts that are not yours
  • Notification of a data breach at an organisation holding your details
Our approach

How we work a identity theft case

The route depends on where the money is now. This is the sequence we work through.

Step 01

Dispute and reverse

Work with financial institutions to dispute and reverse unauthorised activity on your accounts.
Step 02

Close the opened accounts

Identify and pursue accounts opened in your name that you never authorised.
Step 03

Correct the record

Provide the documentation needed to clear the damage from your credit file.
A person outdoors holding up a national identity card bearing their photograph.
What happens next

The same six stages, whichever category you are in

The forensic work differs by fraud type. The process you experience does not.

  1. Intake & Assessment

    We review your documentation, confirm the fraud typology, and estimate whether the funds are still traceable. You receive a written assessment, not a sales call.

  2. Forensic Trace

    We follow the money. Bank-to-bank transfers, payment processor records, and where applicable on-chain analysis of cryptocurrency movements.

  3. Recovery Strategy

    Based on the trace, we select the route most likely to succeed: institution-led recall, negotiated return, civil claim, or a combination. You approve the strategy before we proceed.

  4. Execution

    Freezing requests, formal demands, engagement of local counsel, and where necessary legal proceedings. You receive progress updates on a fixed schedule throughout.

  5. Recovery & Return

    Recovered funds are returned through secure, documented channels. You receive a full accounting of what was recovered and what was not.

  6. Protection & Follow-up

    We advise on account security, credit monitoring, and the specific controls that would have stopped the original fraud.

Free assessment

Find out whether your case is recoverable

Within one week of receiving your documents, you get a written answer either way, with no obligation to proceed.